Customer Testimonials

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DealerRater Oct 22, 2021

Deery had what I was looking for in a used vehicle at a good price!

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DealerRater Oct 20, 2021

So glad to be Apart of the Deery Family, After a slight mishap looking for the jeep we wanted Michael went above and beyond to find the one that we wanted, after finding it Michael drove the jeep out to my work place so I could look it over. He brought it back to the dealership and sat it off to the side so we could finally take it for a test drive. That night we drove it home.

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DealerRater Oct 20, 2021

Doug Lewis is a very great person to talk with and do business with he didn’t have all paperwork done and told me he would have someone bring the paperwork to me 45 miles away

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Cars Oct 18, 2021

My husband and I just purchased our 5th vehicle (2019 Dodge 1500 Ram Truck) from Deery of Ames. Michael Spaulding was amazing to work with on the deal. We trust him and his knowledge about this one and our previous vehicles. I'm sure our future vehicles will be purchased from them also. Thanks Michael!

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DealerRater Oct 18, 2021

My husband and I just purchased our 5th vehicle (2019 Dodge 1500 Ram Truck) from Deery of Ames. Michael Spaulding was amazing to work with on the deal. We trust him and his knowledge about this one and our previous vehicles. I'm sure our future vehicles will be purchased from them also. Thanks Michael!

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DealerRater Oct 16, 2021

They had Wonderful customer service , very willing to help with anything. It was a wonderful experience!

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DealerRater Oct 13, 2021

They are very friendly and helpful. I liked that they aren't pushy and demanding.

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DealerRater Oct 13, 2021

Very helpful in getting in a new ride and getting rid of other vehicle. Great people.

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DealerRater Oct 13, 2021

They treated me right. I’m happy with everything so far. 😊 Time will tell 😊 Thanks

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Google Oct 13, 2021

My new favorite 😍place to get a new vehicle or used for that matter great crew and strong customer service 👏👍💪😀 love your work and very nice job cleaning and detail of my new truck thank you so much guys

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Google Oct 9, 2021

Michael Is a great guy and takes the time to talk and understand on the customer's needs. After a minor mishap on the lot Michael was able to figure out were the vehicle was and later called me at work and said that the vehicle was in his hands. Michael was able to bring the vehicle out to my workplace so I could look it over. Glad to be apart of the family at Deery.

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Facebook Oct 9, 2021

We just bought a 2016 Jeep from Mike Spaulding and can I just say he was really a great guy. We had a rough patch in the morning but he came through for us and really went above and beyond. He took the time to even connect with my children who were along to help mom pick her car. Overall it was a great experience and I would certainly recommend him to anyone needing a salesman to help them. He was kind, he kept his word and really did listen to what I wanted and my budget. Thank-you so very much!

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DealerRater Oct 8, 2021

The dealership goes above and beyond my expectation from prior experiences. The sell staff is great in listening to customers needs.

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Google Oct 7, 2021

Billy did an awesome job of showing me what was available and helped get me in the right truck. Liking my new truck more and more every mile I drive it. Will go back when ready for my next truck

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Google Oct 6, 2021

This was by far the best experience I have ever had car shopping! They made it super easy to trade in my old car and get into my new pickup! Michael was amazing and actually took the time to understand what we wanted in a vehicle and helped us find the perfect fit! We will definitely be back!

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Facebook Oct 6, 2021

I enjoyed working with Nykolas with helping me select my new Jeep. He goes above and beyond in working with you in not feeling pressured to purchase your dream vehicle. I would recommend this Dealership and Nykolas to anyone looking for a new vehicle.

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DealerRater Oct 4, 2021

Salesman Luther is very knowledgeable about the vehicles, takes the time to explain and demonstrate everything, dealership has a beautiful showroom and is very accommodating.

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Facebook Sep 28, 2021

Deery is the absolute best! Just leased my second car with them. J Low was the easiest sales guy to work with, both times. I highly recommend the staff, they are friendly, made me feel included in understanding everything. I have loved both my experiences with Deery and they were several years apart. Maintaining their service!! I'll be back at the end of my lease.

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Cars Sep 25, 2021

Caleb Woods was great to work with. I really appreciated his consistent communication via text message on the vehicle I ordered. At a time when some dealers are marking up prices due to vehicle shortages, Deery would sell at MSRP. Best Jeep dealer that I have worked with in the Des Moines/Ankeny/Ames area.

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DealerRater Sep 22, 2021

Very professional, kind, caring and just great to buy from, Thanks. Highly recommend to others.

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Cars Sep 21, 2021

Luther was awesome in helping me through the purchase process of my new Jeep Grand Cherokee! Very informative, has a willingness to help, and made the process as smooth as I could have imagined. Highly recommend!

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Google Sep 21, 2021

Luther was awesome in helping me through the purchase process of my new Jeep Grand Cherokee! Very informative, has a willingness to help, and made the process as smooth as I could have imagined. Highly recommend!

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Facebook Sep 21, 2021

Luther was awesome in helping me through the purchase process of my new Jeep Grand Cherokee! Very informative, has a willingness to help, and made the process as smooth as I could have imagined. Highly recommend!

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Google Sep 14, 2021

We have been doing business with Ben and his team for the past 7 years. We have made multiple purchases, both personally and professionally, and have had ONLY 5-star service from day one. We recommend them to everyone we know. Thank you, Marc, for your supreme service and fun personality! Thank you, Ben, for ALWAYS knowing our taste in vehicles and somehow managing to step us up every single time! "Coach" hasn't stopped smiling since we left with his new truck:) You guys are the BEST!

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DealerRater Sep 12, 2021

Professional. Relaxed friendly atmosphere helpful knowledgeable no strong arm tactics Very clean place but not alot of car color yo choose from Good buying experience

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DealerRater Sep 11, 2021

What a great experience , thank you to Chad for making this a great transaction, easy very easy. You were very personable, professional! Making us laugh even before we signed . Chad is definitely a go to guy (salesman) if you are looking for you next vehicle . We enjoyed ourselves

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Google Sep 10, 2021

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DealerRater Sep 9, 2021

Smooth and easy. From identifying my vehicle needs to signing the papers and accepting the keys. Outstanding personal service during the whole seamless vehicle purchasing experience .

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DealerRater Sep 5, 2021

Great experience!! Billy a d Jason were great to work with and fast.My o my complaint t would be the lack of attention to detailing the car.Billy asked me if it looked ok and I did say it was Ok .I am a little fussy but I would impress on the guys to get in the crevices by the seats and make sure to wipe fingerprints ts off doors inside.I found d cho plate in the crevice of the front passenger's seat.But all in all a good experience.And they were trying to hurry so ...

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DealerRater Sep 2, 2021

Salesman Nikolas was very helpful and informative. Love the vehicle we purchased. There was a slight issue that was a concern to us after getting the suv home and we contacted the dealership and it was immediately addressed. We have recommended our salesperson Nikolas and the dealership to several family members and friends.

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Google Aug 30, 2021

My salesman, Nykolas Minton, was very helpful in getting me a great leasing deal on my 2021 RAM. He explained all the electronic functions and answered all my questions thoroughly. If you're looking for a great salesman, he's the one you definitely want to talk with. Thanks again Nykolas!!!

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Google Aug 30, 2021

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Google Aug 28, 2021

My salesman, Nykolas, was a really knowledgeable and sincere young man. His customer service skills were outstanding. The Buick Envision I purchased was in very good condition and clean. The finance officer was very efficient as well. The dealership sold 4 autos that day and he sold two of them! You Go, Nykolas!! I've already referred my brother to contact Nykolas, and they in turn also purchased a vehicle from Deery! Win win!

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Google Aug 26, 2021

Great group of people to deal with.

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DealerRater Aug 21, 2021

Store manager was awesome to deal with was referred to a great sales guy follow through is amazing had to have truck delivered that worked out really well very accommodating would highly recommend

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DealerRater Aug 20, 2021

Parker worked with us in a Professional, Efficient and Friendly manner. The Dodge Ram Tradesman was ready to go when we came to pick it up.

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Google Aug 19, 2021

From the initial inquiry, walk through of the vehicle features and the final paperwork Deery of Ames has great customer service. I look forward to doing business in the future.

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Google Aug 19, 2021

Hands down an awesome and great experience. Billy was super helpful and very personable. Everyone we worked with that day was friendly and eager to get us in a vehicle we wanted. We will definitely be back for our next vehicle purchase.

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Google Aug 17, 2021

Great deal, friendly team. Perfect fit Thanks Deery of Ames. Marc and Ben

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DealerRater Aug 13, 2021

We enjoyed working with Marc to but our 2021?Jeep Grand Cherokee. He was very knowledgeable, helpful and friendly. We would recommend this dealership to family and friends!

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DealerRater Aug 13, 2021

I've bought 2 brand new vehicles from deery in the last 5 years. We've had fairly good luck dealing with their dealership I've struggled getting a couple issues resolved but they are always friendly.

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Google Aug 11, 2021

Stopped by dealership on my way through town. Saw something that caught my eye. Was able to stick my head in the door after hours to verify of number on the truck and came back next morning to test drive. I got all my questions answered. Purchase truck. Amazing service speedy financing and paperwork. Truck was delivered to me after it was ran through shop and detailing. All in all extremely happy with my experience! Chad Lichtenberg Was amazing to work with!

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DealerRater Aug 10, 2021

Our salesman was by the best we have ever had. We bought a truck in less than 30 minutes. We will definitely be going back

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Google Aug 8, 2021

Derry of Ames has been great to work with! We have purchased our last 4 cars here and will keep coming back! The customer service is great! Look up Billy when you go in!

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DealerRater Aug 5, 2021

I went to Deery not knowing what kind of car I would want. But Jim Meadows help me find the perfect car for me. They answer all my questions. Great place to find a new or used car.

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DealerRater Aug 4, 2021

Parker worked with us every step of the way, getting vinyl lettering and bed liner installed before we picked up the truck allowed us to put the truck to work immediately. Parker did a great job!

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DealerRater Aug 4, 2021

Parker and Brett were very professional and helpful getting our company exactly what we needed. The vehicles were ready to go to work the day we picked them up.

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DealerRater Jul 30, 2021

Billy was an excellent sales person to work with. Extremely friendly knowledgeable experienced was not pushy! A pleasure to work with will definitely recommend Billy to family and friends!

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DealerRater Jul 29, 2021

Jim and Doug were great to work with. They were upfront with everything and provided all options for me to choose. Definitely the easiest car purchase I’ve made!

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DealerRater Jul 28, 2021

They we're very friendly when it came to service. They got me everything I wanted and made sure I was taken care. I would definitely go back.

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Google Jul 28, 2021

I personally had great customer service with Nikolas and everyone at Deery, even the financial officer was a down to earth guy. If you want a great deal and personalized service, go to these guys.

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DealerRater Jul 28, 2021

This is was the easiest and most pleasurable car purchase we have ever had! Caleb was knowledgeable, friendly and funny! This was our 2nd purchase from Derry, which speaks highly of the dealership!

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DealerRater Jul 28, 2021

Helpful in helping me pick out a model that would fit my needs.Luther and Michael got the paper work done very quickly and I was on my way with my new Ram.

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DealerRater Jul 28, 2021

I told Chad my situation, he showed me my best option got my financing done and out the door in under 3 hrs. This was the easiest car purchase I have ever had.

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Google Jul 23, 2021

In and out in under 3 hrs, Chad was great walking me through a process I hadn’t done in quite a while will definitely go back for my next Jeep experience

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DealerRater Jul 23, 2021

Very professional and helpful! Never pressured into buying anything, Jim Meadows came in on his day off so I could get my Jeep, last fall we also went through Jim when we bought our truck! He’s amazing to work with, patient, and does a very awesome job explaining everything! It’s nice knowing vehicle “shopping” won’t be stressful through them for the future! I travel for a living so it’s nice knowing I have a dealership near by that makes sure they put me in a safe reliable car! 10/10 recommend!

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DealerRater Jul 23, 2021

Great dealership with a wide variety of vehicles to chose from. They work hard to find the right lender for your auto loan. Would buy from again.

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Facebook Jul 22, 2021

Deery of Ames is the place to go if you’re looking for fast and efficient service! They dont disappoint, from start to finish it was by far the smoothest process. Highly recommend Doug or Chad, they were genuinely happy to help with all the questions we needed answered. We absolutely love our new Jeep Grand Cherokee, honestly the best experience we’ve ever had with purchasing a new ride!

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DealerRater Jul 22, 2021

Best experience I've ever had! No pressure sales. Friendly and efficient! I was very pleased with the purchase I made. I will be coming back.

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DealerRater Jul 22, 2021

Easy going fast service like the warranty they have wasn’t very long for approval one the loan signing papers was fast nice ppl fast

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DealerRater Jul 22, 2021

My wife and I were happy with the way we were treated. They answered our questions and were easy to deal with. Would recommend them to others.

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DealerRater Jul 22, 2021

Jim, who helped me to choose the car was a great guy. We loved him and the way he was treating us. But, Kayle (Finace department) wasn't helpful rather he was making things difficult for us. He was disrespectful and rude when responding some of our questions.

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DealerRater Jul 19, 2021

Deery of Ames is amazing! They are super friendly and helpful. They helped me find the perfect van for my business AND helped me find my 2 personal vehicles.

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DealerRater Jul 16, 2021

Deery of Ames is a great place and is very professional. They gladly helped me find what I needed and was reasonable with the pricing

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Google Jul 14, 2021

It is ridiculous that you cannot make an appointment for oil change type of work. They tell you that such work will be done in the Express lane, but admit that it may take one hour to three hours to complete the job. So, it is obvious not Express anymore!!! Appointment is, therefore, much needed to save customers from wasting their time waiting.

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DealerRater Jul 14, 2021

Very helpful and nice was able to get me on a new car in one day! Only fount 2 things that’s not right with the car hopefully they will resolve it!

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DealerRater Jul 11, 2021

Very personable sales people. Helped me with my divorce situation. Would buy again from this dealership. Fist time leasing and the experience has been good thus far.

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DealerRater Jul 11, 2021

I have purchased several vehicles from Deery of Ames. Jim Meadows is the best sales representative I have ever worked with. He cares deeply about the customer’s purchase experience and works hard to find a vehicle that fits your exact needs. I highly recommend purchasing a vehicle from Deery of Ames.

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DealerRater Jul 10, 2021

Jim was very easy to work with. Very knowledgeable about the truck! He went over all options with me very detailed. I Look forward to doing business again here in the future!

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DealerRater Jul 9, 2021

Chad Lichtenberg and the entire team at Deery did great with helping to facilitate the ordering, sale, and delivery of our new Jeep Wrangler 4Xe.

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Google Jul 9, 2021

The entire staff was there to answer any and all questions. The ordering and purchasing process was simple and fast. We look forward to continuing our relationship going forward with sales & service.

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DealerRater Jul 7, 2021

Recently purchased two used company pickups...the guy I dealt with was tough to get ahold of alot of times.. getting return calls or texts was difficult...I inquired about some info on the two trucks during scheduling to pick them up and 2 days before scheduled pickup I finally got it .. all in all it was ok...

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DealerRater Jul 5, 2021

Knowledgeable, fair and great to work with. Would gladly tell others of our great experience. The best salespeople around. Maurice and Vicky wilson

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DealerRater Jul 4, 2021

Awesome people. Felt at home. Didn't feel like the finance manager was out to get us. Salesman is rock solid. Great people. Will back back

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DealerRater Jul 4, 2021

Chad was great to work with and gave me several options on my new truck purchase.very easy and fast process and got me into a new truck similar to my old one but 200.00 less per month

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Google Jul 4, 2021

I had a great experience working with chad, He presented me with several options and I was pleasantly surprised with the amount of equity I had in my lease trade in, I got into a new truck similar to my old one but 200.00 less per month.

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Facebook Jul 3, 2021

Lifetime Powertrain Warranty! Caleb is the best!

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DealerRater Jul 1, 2021

I had a great experience with Marc, he made me feel welcome and worked with me to get a great value on my trade and new Jeep!

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DealerRater Jul 1, 2021

They were very helpful with getting me a newer vehicle. Marc helped us out so much I am so happy to have our vehicle again thank you guys so much!

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DealerRater Jun 29, 2021

Very easy to work with. Friendly and helpful the whole process.

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Facebook Jun 29, 2021

I am honestly very pleased and happy with Deery of Ames. Marc helped us out and was super nice! Got a nicer and newer vehicle for a trade in for a down payment! Couldn’t be more happier with them! Thank you so much! I highly recommend Deery of Ames and Marc as well for all the help and getting us approved especially since this our first ever time getting a vehicle from a dealership! Again thank you guys so much!

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DealerRater Jun 28, 2021

Quick and easy! mike haese did a great job. Found me exactly what I was looking for, made sure to keep me updated every step of the way.

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DealerRater Jun 26, 2021

Had an awesome experience at Deery of Ames. So happy with our new truck!

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DealerRater Jun 26, 2021

Super friendly and helpful guys! Awesome people to work with!

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DealerRater Jun 25, 2021

Seems like the process is drawn out and time consuming. Should be able to make a purchase, sign the papers and leave. With both purchases there was “unnecessary waiting” involved.

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DealerRater Jun 25, 2021

Great experience. JLOW always is ready and willing to help out and find what we are looking for.

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Facebook Jun 23, 2021

The Deery of Ames team was great!! Everyone in the dealership was so personable and helpful!! Most importantly, Marc Pineda was an absolutely amazing sales consultant!! I would highly recommend anyone who is looking for a new car to go visit Marc at Deery of Ames!!!

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DealerRater Jun 22, 2021

We always enjoy working with Michael S. He's easy going fun to talk to and very knowledgeable. He's not there to just sell a car. He wants to get to know you and build a relationship as well!

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DealerRater Jun 22, 2021

The Deery staff was all so great to me, and Marc was such an amazing salesman! I would highly recommend purchasing your next car from Deery!

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DealerRater Jun 18, 2021

Jim was extremely helpful and knowledgeable. All the features of the Jeep were explained, and there were many more than I realized. The process was simple, and I’m super happy.

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Google Jun 17, 2021

Jim was an amazing help when buying my Jeep.

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DealerRater Jun 17, 2021

Easy accessible, kindness, generous and really good people I am thankful for their professionalism and knowledge of products. I think Kyle looks like Adam sandburg and amazing resemblance

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DealerRater Jun 16, 2021

The people are very friendly to work with. I have leased my last three vehicles thru Deery of Ames. This last truck has been a very good truck so far.

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DealerRater Jun 16, 2021

Chad was great to work with. Easy no pressure atmosphere. Was able to get the exact truck i wanted. Everyone that i worked with were friendly and professional. Definitely will shop here for our next vehicle.

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Google Jun 15, 2021

I would like to say thanks to Marc and the Deery staff on making my truck purchase a breeze. Will definitely be coming back for future purchases.

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DealerRater Jun 14, 2021

Despite our best made plans, sometimes things happen that are just beyond our control. Such was the circumstances with my new vehicle purchase. My new vehicle must have had “the Covid” because it needed some extra TLC twice when we tried to bring it home. Luckily, the team at Deery of Ames took great care of my vehicle and of me. I am so grateful for their help and concern. This was my first experience with a purchase here and they have definitely earned my business.

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Facebook Jun 13, 2021

great experience. smooth process. definitely recommend

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Google Jun 12, 2021

First and foremost, Billy was awesome to work with. He helped us find a vehicle that both fit our needs and was within in our budget. There were some hold ups getting the van through the service department before we could take possession, which is somewhat understandable during a global pandemic when parts are harder to get. In the end, the dealership made it right and we were pleased with our experience and we love the van.

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Facebook Jun 12, 2021

Overall, it was a great buying experience. Several small points left me frustrated. I was given a lower value for my trade-in and was told the reason was because they were only going to sell it for $31k, but later saw it listed for $32k. Despite having purchased multiple vehicles there before and also a relative who recently purchased a vehicle there, I was not eligible for any loyalty discounts. When I was in the finance office at the end, he had offered me 3 free oil changes and tire rotations, but when we haggled down a little more, he agreed ...

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DealerRater Jun 12, 2021

This was my 4th vehicle purchase from Deery! Overall, it was a great buying experience. Several small points left me frustrated. I was given a lower value for my trade-in and was told the reason was because they were only going to sell it for $31k, but later saw it listed for $32k. Despite having purchased multiple vehicles there before and also a relative who recently purchased a vehicle there, I was not eligible for any loyalty discounts. When I was in the finance office at the end, he had offered me 3 free oil changes and tire rotations, but when ...

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